Shipping Terms and Conditions

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Shipping Terms and Conditions2019-05-22T05:34:34+00:00

InstantHedge is happy to acquire shipping quotes upon request for specific orders and may pass these quotes on to customers to approximate shipping cost. Shipping costs are approximate and can change due to carrier availability and regional freight demands.

Many factors affect shipping costs, including current freight rates, truck availability, and time of year. During warm or extremely cold periods a refrigerated truck maybe be required to transport the plants.

Orders with delivery deadlines, residential access, liftgate service required, urban areas, limited access areas requiring short trucks, rural routes, etc., will incur higher shipping costs applied by carriers, not by InstantHedge.

While we do our best to coordinate with reliable carriers, even the most reliable trucking companies experience unforeseen delays. InstantHedge (MS Trees, LLC) will not be held responsible for the delay of plant material. Similarly, InstantHedge (MS Trees, LLC), will not be responsible for costs incurred by the customer due to shipment delays. All claims related to transportation delays should be directed to the carrier. We happily encourage our customers to coordinate shipments of our plant material.

Smaller orders will result in higher shipping cost per plant.

For example, a full truck load picking up from our nursery with a single delivery location to a business with a loading dock will get the best possible rate. In contrast, an order consisting of 2 pallets going to a building in a crowded, downtown area that requires a short truck with a liftgate a tight delivery deadline will cost considerably more per pallet.