We guarantee that our hedges will arrive at the delivery site in perfect condition.
Live plants are difficult to guarantee over a long period of time, since they are out of our care and control once they leave our nursery. If a problem arises with the hedges, we ask that you let us know as soon as you notice it, providing photos and details about the problem. Written communication is preferred via email (or fax) within 7 days of order receipt. We will work with you to find a solution tailored to your situation that works for everyone. We are passionate about customer service, and we want every InstantHedge experience to be 100% positive. Please contact us immediately with any issues by calling 503.587.0102 or emailing order@instanthedge.com.